Privacy Policy

At GarrisonBet, we value the trust and confidence of our players. Protecting your personal data is a key priority, and we are committed to handling your information in a secure, responsible, and transparent manner. This Privacy Policy explains how we collect, use, and protect your data, helping you understand how your information is managed when you use our services. We encourage you to read this policy carefully so you can make informed decisions about your interaction with our platform.

Data Processing

This Privacy Policy explains how GarrisonBet processes personal data in line with applicable gambling and data protection regulations. The processing of personal information is necessary to provide access to our betting services, platform features, and related support.

GarrisonBet is operated by Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary Friolion Limited, based in Cyprus. Dama N.V. operates under a gaming license issued by Antillephone N.V.

Acceptance of this Privacy Policy is required to use GarrisonBet’s services. As this policy may be updated from time to time, we recommend reviewing it periodically. Continued use of the platform after changes are published constitutes acceptance of the revised policy.

Collection of Information

We collect personal information through your use of the GarrisonBet website and services, which may include:

  • Registration and communication data, such as information provided during account creation or when contacting support, including names, contact details, and identification documents.
  • Interaction records, including logs of communication via email, live chat, or other support channels.
  • Transaction and usage data, covering deposits, withdrawals, betting activity, and website usage.
  • Compliance documentation required for identity verification and regulatory compliance.

Usage of Information

The personal data collected by GarrisonBet may be used to:

  • Process transactions and manage betting activity.
  • Provide requested services and customer support.
  • Perform verification, security, and compliance checks.
  • Send promotional communications, where explicit consent has been given.
  • Comply with legal and regulatory obligations, including anti-money laundering requirements.
  • Detect, prevent, and investigate fraudulent or unlawful activity.
  • Analyze data to improve platform performance, services, and user experience.

Marketing Communications

Where you have provided consent, GarrisonBet may use your personal data to send marketing communications about our products, promotions, and services. You may withdraw your consent at any time through your account settings or by contacting customer support.

Disclosure of Information

GarrisonBet does not sell or rent your personal data. Your information may, however, be shared in the following situations:

  • Within our corporate group, to ensure efficient operation and service delivery.
  • With trusted partners, where necessary for operational, regulatory, or compliance purposes.
  • With third-party service providers, such as payment processors or verification services.

All disclosures are made subject to strict confidentiality and data protection requirements.

Data Security and Retention

GarrisonBet applies appropriate technical and organizational measures to protect your personal data and comply with applicable legal standards. Personal data is retained only for as long as necessary to meet regulatory and operational requirements, including a minimum retention period of five years after account closure, as required by anti-money laundering regulations.

Cookies and Tracking

To improve functionality and user experience, GarrisonBet uses cookies and similar tracking technologies. These technologies help analyze site usage, enhance performance, and support marketing activities. You can manage cookie preferences through your browser settings, although limiting cookies may affect certain website features.

Your Rights and Contact Information

You have the right to request access to your personal data, request corrections, or ask for deletion where permitted by law. You may also object to the use of your data for marketing purposes. Requests and inquiries can be directed to our Data Protection Officer via email. Under GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.

This Privacy Policy reflects GarrisonBet’s commitment to protecting your personal data while maintaining a secure, compliant, and transparent betting environment. If you have any questions or need assistance regarding your personal information, our support team is available to help.